Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Current Visitor Policy

San Ramon Regional Medical Center is committed to taking the necessary and critical steps to ensure patients, visitors and staff in our hospital are safe and remain healthy.

Due to community spread of COVID-19 and guidance from Contra Costa Public Health, we are temporarily limiting access to the hospital to only patients, physicians, staff and essential vendors. Visitors are not permitted.

During this time, we encourage patients to use the phone in their rooms or personal mobile devices to stay connected with their loved ones during their stay at the hospital. Our team is happy to assist as needed.

Exceptions to the Visitor Policy (must be approved by nursing leadership prior to entry):

·       Labor and Delivery – one designated visitor per patient

·       End-of-Life Patients

·       Pediatric Patients

·       Patients with Physical, Intellectual, and/or Development Disabilities or Cognitive Impairments

We understand certain situations will require an exception to the visitor policy, and unit leadership will consider further exceptions.

San Ramon Regional Medical Center is committed to keeping our patients, our staff and our community safe. We appreciate your support and understanding during this time.

Please note: Visitor policy is subject to change pending updates from the county, state or federal recommendations.



Restrictions for Hospital Entry/Exit 

  • Hospital entry is only permitted through the Main Hospital Entrance / Main Lobby from 5am to 9pm (if needing to access the hospital after-hours, please enter through the Emergency Department entrance)
  • For those heading to the Emergency Department please enter through the Emergency Department entrance at all times
  • Expecting mothers may enter through the South Entrance of the hospital. Please call the number listed at the door, and our Family Birthing Center team will come out and escort you in to the hospital


An exception to any limited visitation policy at the hospital is patients with disabilities who require support from family members or staff in order for them to effectively communicate with medical personnel or otherwise receive equal access to medical treatment.