The California Department of Public Health (CDPH) has issued a state mandated public health order regarding visitation within all hospitals in California.

Effective Wednesday, Aug. 11, 2021, all visitors must show proof of full vaccination or provide documentation of a negative COVID-19 test within 72 hours of entering our facility. Visitors may use either PCR testing or antigen testing as proof.

Examples of acceptable documentation include a valid and complete CDC vaccination card or electronic copy or a valid and complete vaccination record from the state registry.

Visitors of end-of-life patients are exempt from the vaccination and testing requirements. In addition, the following visitors have a limited exemption from the vaccination or testing requirements:

  • Parent or guardian visitors of pediatric patients
  • Support persons for a labor and delivery patient
  • Support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment are considered visitors who are visiting a patient in critical condition

As soon as reasonably possible, these visitors must comply with the vaccine verification or applicable testing requirements within 72 hours. They must still comply with other infection control and prevention requirements that apply to indoor visits.

Masks are still required for all visitors.

This state order is keeping with our commitment to providing a safe environment for our patients, visitors, employees and the people of the communities we serve.

Thank you for entrusting us with your healthcare needs. We wish you all the best on your path to continued health.

Current Visitor Policy

San Ramon Regional Medical Center is committed to taking the necessary and critical steps to ensure patients, visitors and staff in our hospital are safe and remain healthy.

The following visitor policy is currently in place:

  • Visitor hours are from 10 a.m. to 8 p.m.
  • All visitors must enter through the Main Lobby entrance
  • Two visitors are permitted per patient
  • ICU visitation must be scheduled by appointment only
  • Visitors are not allowed in the Emergency Department

We understand certain situations will require an exception to the visitor policy, and unit leadership will consider further exceptions.

All visitors will be screened upon entry, provided a mask and asked to perform hand hygiene. For the safety of our patients, visitors and staff, masks are still required for all individuals at our facility and should be worn at all times, regardless of vaccination status.

Visitors are not allowed for COVID-19 patients and those under investigation.

We appreciate your support and understanding during this time.

Please note: Visitor policy is subject to change pending updates from the county, state or federal recommendations.

About San Ramon Regional Medical Center

On behalf of everyone at San Ramon Regional Medical Center, we welcome you to our hospital’s website. Please explore the site, where you will learn about all the high quality services and programs we offer. Personalized service and a patient-centered philosophy are distinctive qualities of our facility.

Thank you for considering San Ramon Regional Medical Center. We provide quality healthcare services, and we look forward to caring for you and your family.

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News & Announcements

San Ramon Spine Surgeon Discusses Not Delaying Medical Needs

Sep 15, 2020

At San Ramon Regional Medical Center, we continue to hear that many people are postponing or delaying their medical needs, screenings and surgeries due to the pandemic. We want our communities to know there is no need to delay care. We have a great team of healthcare professionals that are ready to safety care for anyone who walks through our doors.

"We currently have a backlog of patients who delayed their surgery. Some of these patients have unnecessarily made these already difficult months even more difficult for themselves by placing their health on the back-burner," Dr. Saqib Hasan, orthopedic and neurosurgical spine surgeon at San Ramon Regional Medical Center, told the Pleasanton Weekly.

We have separate care pathways for potential or confirmed COVID-19 patients. Every precaution is being taken, combining strong infection prevention processes, staff training, testing and ample supply of personal protective equipment. We are committed to universal protection and safety for every person who walks through our doors.

Every patient and visitor who enters the hospital is screened for fever and other signs and symptoms of COVID-19.  Employees and physicians complete a COVID-19-related screening questionnaire every day when they come to work and have their temperature checked when they enter or reenter our hospital. We also follow strict hand sanitization protocols.

"We want to make sure our patients feel safe coming to the hospital and they aren't putting their health care needs on the back-burner, which can cause issues down the line. We are running a very safe, efficient hospital for patients to receive care," Dr. Hasan said.

Read more about not delaying your medical needs on the Pleasanton Weekly.