The California Department of Public Health (CDPH) has issued a state mandated public health order regarding visitation within all hospitals in California.

Effective Wednesday, Aug. 11, 2021, all visitors must show proof of full vaccination or provide documentation of a negative COVID-19 test within 72 hours of entering our facility. Visitors may use either PCR testing or antigen testing as proof.

Examples of acceptable documentation include a valid and complete CDC vaccination card or electronic copy or a valid and complete vaccination record from the state registry.

Visitors of end-of-life patients are exempt from the vaccination and testing requirements. In addition, the following visitors have a limited exemption from the vaccination or testing requirements:

  • Parent or guardian visitors of pediatric patients
  • Support persons for a labor and delivery patient
  • Support persons for a patient with physical, intellectual, developmental disability, or cognitive impairment are considered visitors who are visiting a patient in critical condition

As soon as reasonably possible, these visitors must comply with the vaccine verification or applicable testing requirements within 72 hours. They must still comply with other infection control and prevention requirements that apply to indoor visits.

Masks are still required for all visitors.

This state order is keeping with our commitment to providing a safe environment for our patients, visitors, employees and the people of the communities we serve.

Thank you for entrusting us with your healthcare needs. We wish you all the best on your path to continued health.

Current Visitor Policy

San Ramon Regional Medical Center is committed to taking the necessary and critical steps to ensure patients, visitors and staff in our hospital are safe and remain healthy.

The following visitor policy is currently in place:

  • Visitor hours are from 10 a.m. to 8 p.m.
  • All visitors must enter through the Main Lobby entrance
  • Two visitors are permitted per patient
  • ICU visitation must be scheduled by appointment only
  • Visitors are not allowed in the Emergency Department

We understand certain situations will require an exception to the visitor policy, and unit leadership will consider further exceptions.

All visitors will be screened upon entry, provided a mask and asked to perform hand hygiene. For the safety of our patients, visitors and staff, masks are still required for all individuals at our facility and should be worn at all times, regardless of vaccination status.

Visitors are not allowed for COVID-19 patients and those under investigation.

We appreciate your support and understanding during this time.

Please note: Visitor policy is subject to change pending updates from the county, state or federal recommendations.

About San Ramon Regional Medical Center

On behalf of everyone at San Ramon Regional Medical Center, we welcome you to our hospital’s website. Please explore the site, where you will learn about all the high quality services and programs we offer. Personalized service and a patient-centered philosophy are distinctive qualities of our facility.

Thank you for considering San Ramon Regional Medical Center. We provide quality healthcare services, and we look forward to caring for you and your family.

Learn what makes us a Community Built on Care

News & Announcements

Note from CEO Ann Lucena on Donate Life Month

Apr 28, 2021

To Our Community:


April is National Donate Life Month and we would like to take this opportunity to honor the gift of life and health that comes through organ and tissue donation. This month we celebrate those who have received transplants, we honor donors and their families, we recognize those who continue to wait for transplants, and we thank registered donors for giving hope. As we observe Donate Life Month, we would also like to raise awareness of the ongoing need for more people to register to be organ and tissue donors.

There are currently more than 100,000 people waiting for an organ transplant in the United States, with more than 22,000 in California alone, according to Donor Network West. Tragically, approximately 20 people in the United States die every day waiting for a life-saving organ transplant. One donor can save up to eight lives through organ donation and can impact an additional 75 lives through tissue donation.

Since 2015, San Ramon Regional Medical Center has had a special partnership with Donor Network West, the federally-designated nonprofit organ procurement organization that serves more than 13 million people in 45 counties in Northern California and Northern Nevada. We have a dedicated operating suite at our hospital for Donor Network West’s use. Having 24/7 access to this surgical suite helps reduce the timeframe for organ recovery and life-saving transplantation. Because of our partnership, the 175 hospitals within Donor Network West’s service area have the ability to manage their donation, transplantation and transportation efforts more effectively. Since the launch of our partnership with Donor Network West, together we have recovered and facilitated the transplantation of 1,500 organs.

Through the generosity of Bridge to Life, we also have a special piece of artwork on display in our dining room that was designed in honor of donor patients. Hearts of Life, created by artist Marlene Lewis, reminds us every day of the impact that organ donors have on recipients and their loved ones. The plaque next to Hearts of Life, reads in part: “A hero is present in all of us who choose to help those in need. We all have the power to transform a life.”

We are deeply proud of our partnership with Donor Network West and we are honored to participate in the life-saving process of organ donation. We encourage you to consider registering to be a donor by visiting


Ann Lucena
CEO, San Ramon Regional Medical Center