Financial Assistance Program

Programs to help you with your medical expenses

We are committed to providing you with quality care and will work with you and your insurance carrier to help manage costs. 

If you do not have insurance coverage, we do have alternate funding and payment plan options available. Here are some of the financial assistance programs we provide: 

Medical Eligibility Program (MEP) 

Our MEP program is a hospital service we provide to you at no cost. You may qualify if you are under the age of 21 or over 65, or have children in the household, are pregnant, potentially disabled, or have been a victim of a crime. We have patient advocates available to assist you with the process. You may also qualify for the following government programs: 

  • Medicaid/Medi-Cal
  • Temporary Assistance for Needy Families
  • Social Security Disability
  • Supplemental Security Income
  • County Indigent
  • Victims of a Violent Crime Fund 

You can find an application for Medi-Cal online. 

Charity Care Program 

Charity Care Program may cover all or part of your hospital bills based upon your household income. You must meet one of the following criteria to qualify: 

1. You have no insurance or third party that will pay all or part of your bill and a family income of no more than 400% of the Federal Poverty Guidelines. 


2. You have a third-party insurance coverage but you do not receive a discounted rate from San Ramon Regional Medical Center due to that coverage. Your annual out-of-pocket costs for medical expenses must exceed 10% of your family income in the last 12 months.

Please contact us at (800) 284-2878 to determine eligibility. 

Uninsured Discount Program 

If you are uninsured, you are eligible for our Compact with Uninsured discounts. Our Patient Advocates can assist you with understanding all of the rules of eligibility. 

Nonprofit credit counseling service 

For access to more financial services or to find information about other financial services available in your area, you may contact: 

Medical Eligibility Program
(972) -275-8824
Fax: (925) -275-8899 

Tenet Financial Assistance Center
(888) 233-7868 

If you have any other questions or need more information, contact us at (800) 284-2878. 

Posted in accordance with California Health and Safety Code sections 127400 to 127466 (Cal. Stats. 2006, c. 755 [A.B. 774], §1) and EMTALA (42 USC 1395(dd); 42 CFR 482, 489).

Please click below to download any of the necessary forms and documents.