Billing & Insurance Questions

Frequently asked questions

Where do I go for help in understanding my hospital bill and insurance plan?

Our staff is available to help you understand your bill and to clarify some of the insurance information. Contact us about your billing and insurance questions by calling (925) 275-8250

When are hospital fees due?

Costs that your insurance doesn't cover should be paid before leaving the hospital. San Ramon Regional Medical Center accepts cash, checks, electronic fund transfers (EFT) and credit cards. You can also contact financial counselors in the Registration Department if you have any billing questions.

Can I pay online?

You can pay your bill online from a computer or smartphone with our easy online bill pay. If you have questions about your bill after you have been discharged, call us at (925) 275-8250 and we will be glad to help you after your insurance provider has processed your claim.